Click to Bricks: How AI is Reshaping the Retail and eCommerce Landscape
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This is a podcast episode titled, Click to Bricks: How AI is Reshaping the Retail and eCommerce Landscape. The summary for this episode is: <p><strong>Key Highlights:</strong></p><ul><li><strong>Exclusive Insights from Industry Leaders: </strong>Hear from Mohan Gulati, CEO of Thinkrr.ai, and Tim Glomb, VP of Digital, Content, and AI at Wunderkind, as they share use cases and guidance on the future of AI in retail.</li><li><strong>Comprehensive Industry Analysis: </strong>Explore the latest trends, benefits, and challengews of AI adoption i retail and e-commerce. Discover how AI is enhancing customer experiences, optimizing operations, and driving revenue growth.</li></ul><p><strong>What You Will Learn:</strong></p><ol><li><strong>Personalization and Hyper-Personalizaton:</strong></li></ol><ul><li>Discover how AI is delivering unique customer experiences with personalized home pages, product recommendations, and promotions.</li><li>Caste Studies: Amazon, Netflix, and Stitch Fix.</li></ul><ol><li><strong>Inventory Management and Supply Chain Optimization:</strong></li></ol><ul><li>Learn how AI-powered systems are optimizing inventory levels, reducing costs, and improving supply chain efficiency.</li><li>Case Studies: Walmart, Target, and PepsiCo.</li></ul><ol><li><strong>Loss Prevention and Security:</strong></li></ol><ul><li>Understand how AI is enhancing security and preventing loss in both physical and digital retail environments.</li><li>Case Studies: VaakEye, StopLift, and Signifyd.</li></ul><ol><li><strong>Content Creation and Product Information Management:</strong></li></ol><ul><li>See how generative AI is transforming product descriptions, digital content, and marketing materials.</li><li>Case Studies: Zalando and Alibaba.</li></ul><ol><li><strong>Omni-Channel Order Orchestration and Fulfillment:</strong></li></ol><ul><li>Explore how AI is streamlining order fulfillment across various channels for an improved customer experience.</li><li>Case Studies: IBM Sterling Order Management and Manhattan Associates Order Management.</li></ul><ol><li><strong>Store Optimization:</strong></li></ol><ul><li>Discover the impact of digital twins and AI in optimizing store layouts and merchandising.</li><li>Case Studies: Lowe's, Kroger, and Tesco</li></ul><ol><li><strong>AI Integration in Commerce Platforms and Online Marketplaces:</strong></li></ol><ul><li>Learn about AI-driven improvements in online retail operations, from product recommendations to fraud detection.</li><li>Case Studies: Shopify and eBay.</li></ul><ol><li><strong>Emerging Trends:</strong></li></ol><ul><li>Conversational AI, Voice in store, Computer Vision and Predictive Analytics.</li></ul><p><strong>Why Watch?</strong></p><ul><li><strong>Stay Competitive: </strong>Understand use cases that can leverage AI technologies to enhance your retail operations and stay ahead of the competition.</li><li><strong>Gain Practical Insights: </strong>Get actionable insights and real-world examples of successful AI implementations.</li><li><strong>Get Resources: </strong>Attendees will gain access to the webinar presentation with use cases and links to explore AI applications.</li></ul><p><strong>Statistics on AI Adoption in Retail:</strong></p><ul><li><strong>Rapid Adoption: </strong>63% of retailers are already investing in or testing generative AI applications (IDC, 2023).</li><li><strong>Market Growth: </strong>The global AI in retail market is projected to reach $28.41 billion by 2028, growing at a CAGR of 30.5% (Fortune Business Insights).</li><li><strong>Customer Experience: </strong>75% of businesses using AI report a boost in customer satisfaction by more than 10% (IBM).</li><li><strong>Efficiency Gains: </strong>AI-powered chatbots can handle up to 80% of routine customer inquiries (Juniper Research).</li></ul>
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Key Highlights:
- Exclusive Insights from Industry Leaders: Hear from Mohan Gulati, CEO of Thinkrr.ai, and Tim Glomb, VP of Digital, Content, and AI at Wunderkind, as they share use cases and guidance on the future of AI in retail.
- Comprehensive Industry Analysis: Explore the latest trends, benefits, and challengews of AI adoption i retail and e-commerce. Discover how AI is enhancing customer experiences, optimizing operations, and driving revenue growth.
What You Will Learn:
- Personalization and Hyper-Personalizaton:
- Discover how AI is delivering unique customer experiences with personalized home pages, product recommendations, and promotions.
- Caste Studies: Amazon, Netflix, and Stitch Fix.
- Inventory Management and Supply Chain Optimization:
- Learn how AI-powered systems are optimizing inventory levels, reducing costs, and improving supply chain efficiency.
- Case Studies: Walmart, Target, and PepsiCo.
- Loss Prevention and Security:
- Understand how AI is enhancing security and preventing loss in both physical and digital retail environments.
- Case Studies: VaakEye, StopLift, and Signifyd.
- Content Creation and Product Information Management:
- See how generative AI is transforming product descriptions, digital content, and marketing materials.
- Case Studies: Zalando and Alibaba.
- Omni-Channel Order Orchestration and Fulfillment:
- Explore how AI is streamlining order fulfillment across various channels for an improved customer experience.
- Case Studies: IBM Sterling Order Management and Manhattan Associates Order Management.
- Store Optimization:
- Discover the impact of digital twins and AI in optimizing store layouts and merchandising.
- Case Studies: Lowe's, Kroger, and Tesco
- AI Integration in Commerce Platforms and Online Marketplaces:
- Learn about AI-driven improvements in online retail operations, from product recommendations to fraud detection.
- Case Studies: Shopify and eBay.
- Emerging Trends:
- Conversational AI, Voice in store, Computer Vision and Predictive Analytics.
Why Watch?
- Stay Competitive: Understand use cases that can leverage AI technologies to enhance your retail operations and stay ahead of the competition.
- Gain Practical Insights: Get actionable insights and real-world examples of successful AI implementations.
- Get Resources: Attendees will gain access to the webinar presentation with use cases and links to explore AI applications.
Statistics on AI Adoption in Retail:
- Rapid Adoption: 63% of retailers are already investing in or testing generative AI applications (IDC, 2023).
- Market Growth: The global AI in retail market is projected to reach $28.41 billion by 2028, growing at a CAGR of 30.5% (Fortune Business Insights).
- Customer Experience: 75% of businesses using AI report a boost in customer satisfaction by more than 10% (IBM).
- Efficiency Gains: AI-powered chatbots can handle up to 80% of routine customer inquiries (Juniper Research).
Today's Guests
Tim Glomb
|VP Digital, Content, and AI
Tim is a 20+ year brand marketer living at the intersection of content, technology and personalization. His experience as a change agent and dynamic team leader has proven to deliver cutting edge, differentiating strategies for the likes of Mark Cuban Companies, several global brands as well as martech platforms Wayin, Cheetah Digital, Marigold and Wunderkind. In an age where data drives action, yet the consumer landscape lives on ever-shifting sands, Tim’s ability to utilize innovation while focusing on business outcomes sets him apart from your cookie-cutter marketing execs. Tim is also a prominent voice in the movement to adopt relationship marketing strategies and the implementation of AI across email, sms, and the loyalty space.
Tim on LinkedIn Mohan Gulati
|CEO, thinkrr.ai
With over 20 years of experience in technology, product management, and agile software development, Mohan is a passionate and purposeful AI transformation leader. As the former Managing Partner at Formula.Monks, the tech pillar of Media.Monks, one of the largest advertising agencies worldwide, he shapes impactful and human-centric tech solutions for Fortune 100 companies and household names.
Mohan on LinkedIn