This is a podcast episode titled, Talking Text Strategy with Diane von Furstenberg. The summary for this episode is:
Key Takeaways
Guests
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Introductions
00:30 MIN
DvF's goals and channel strategy
01:42 MIN
Email versus Text, how do you differentiate?
01:47 MIN
How does DvF plan for on-demand text campaigns?
03:00 MIN
How to use images and creative within text campaigns.
02:57 MIN
Audience insights gleaned from text campaigns.
01:09 MIN
Balancing on-demand text with triggered text campaigns.
02:16 MIN
Benefits of on-demand and triggered in one platform.
00:54 MIN
How tone shifts across text and email.
00:50 MIN
How to measure performance across types of text campaigns.
01:08 MIN
Examples of top text campaigns for DvF.
01:48 MIN
Product launch text campaign results.
01:40 MIN
50th anniversary text campaign results.
01:25 MIN
Abandoned cart strategy nets 15% click rate.
02:29 MIN
Value of exclusive perks to the text audience.
01:30 MIN
Horoscope text campaign as content.
01:40 MIN
A fruitful partnership with Wunderkind.
00:41 MIN
Today's Guest
Thea Scrudato
|Senior Customer Success Manager - Wunderkind
As a Senior Customer Success Manager at Wunderkind, Thea is a proactive team member and strategist with 5+ years of experience in digital marketing that includes helping clients drive revenue by providing strategy recommendations and creative consultation rooted in performance and data analysis.
Sarah Townsend is the Digital Experience Manager at Diane von Furstenberg, where she oversees the email and text marketing programs. With a strong focus on driving revenue and customer engagement, she expertly blends marketing channels to create seamless, effective campaigns that align with the brand's values and seasonal product launches.